How to deal with flooding and your insurance claim! PDF Print E-mail
Written by Matt Fuller   
Wednesday, 10 February 2010 23:21
When floods happen they can cause such bad damage to your carpets and upset to your home no matter how large or small the area affected is. As we still have to live in the property carrying on as normal, even if the property is upside down.
by MattFuller


When floods happen they can cause such bad damage to your carpets and upset to your home no matter how large or small the area affected is. As we still have to live in the property carrying on as normal, even if the property is upside down.

It's important to stay focused and turn off all main water connections straight away. If it's a burst hot water pipe and you have a hot water tank, you will find the hot water will carry on until the hot water tank is switched off or empty. Call your insurance company and explain the situation and ask what you should do to make a claim.

You will need to contact a flood and fire Restoration Company to get excess water out and get the blowers on the floor and carpets as soon as possible. Insurance companies will try and restore rather than replace the carpet, unless it is sewerage water, then they will automatically ripe the carpets out. If the water has been down for 48 hours it will most likely start to smell. So in these cases they may also replace the carpets.

For each claim an assessor will be appointed. They will need to visit you at home and go through the damage to the carpet and see who you have approached and what they have done to solve the situation, ie the carpet restorers.

The assessor will want you to organize getting two to three quotes done on the cost of replacing your carpets. They may even suggest that you use there preferred estimators, this is not always the best solution for you. Competition can mean that they will try and put in a lower quote in order to get the deal through the insurance company. Make sure they are quoting on a carpet and underlay of equal or the same quality as you already have. Always get your own independent carpet estimators to go through and quote on what they think needs to be done to make it right again.

Choosing the right company for you may be key as for most people. You can of course inform the assessor of who you would prefer to complete the work as they will take this into consideration. If the quotes are slightly higher you can always add money to make up the difference if need be.

DISCLAIMER: This article is provided as information only and is not to be taken as financial advice.